Weight Tickets¶
Weight tickets are the official record of each weighing transaction. In commercial operations, they serve as the basis for billing, inventory reconciliation, and dispute resolution.
Ticket Types¶
| Type | When Generated | Contains |
|---|---|---|
| Interim ticket | After the first pass of a two-pass transaction | Gross or tare weight only; marked as "INTERIM" |
| Final ticket | After both passes are complete (or single-pass with stored tare) | Gross, tare, net weight, deductions, and final billable weight |
Ticket Sections¶
Weight Summary¶
The weight summary is the primary block on every commercial ticket:
| Field | Description |
|---|---|
| Tare weight | Weight of the empty vehicle (kg) |
| Tare source | Measured, Stored, or Preset |
| Gross weight | Weight of vehicle + cargo (kg) |
| Net weight | Gross minus tare (kg) |
| Quality deduction | Weight deducted for moisture, foreign matter, or grade (kg) — if applicable |
| Adjusted net weight | Net weight minus quality deduction — the billable weight (kg) |
Ticket Status¶
Shows the transaction status badge:
| Status | Meaning |
|---|---|
| Pending | Transaction created; no weight captured yet |
| FirstWeightCaptured | First pass captured; awaiting second pass |
| Complete | Both passes done; final ticket available |
| ToleranceExceeded | Weight variance beyond configured tolerance — supervisor approval required |
A tolerance-exceeded transaction displays a warning until a supervisor approves the exception.
Vehicle Details¶
| Field | Description |
|---|---|
| Vehicle registration | Plate number |
| Vehicle make | Manufacturer / model |
| Trailer registration | Trailer plate (if applicable) |
| Weighing type | Multideck or Mobile |
Consignment & Cargo¶
| Field | Description |
|---|---|
| Consignment number | Reference number for the load |
| Order reference | Customer purchase order or delivery order number |
| Cargo type | Commodity description (e.g., Maize, Cement) |
| Seal numbers | Container or trailer seal numbers |
| Expected net weight | Declared load weight (kg) — used to compute discrepancy |
| Weight discrepancy | Difference between expected and actual net weight (kg) |
| Tolerance | Configured tolerance applied to this transaction |
Parties & Route¶
| Field | Description |
|---|---|
| Transporter | Registered hauling company |
| Driver | Driver name |
| Origin | Cargo source location |
| Destination | Delivery destination |
| Remarks | Free-text notes added by the operator |
Weighing Passes¶
| Field | Description |
|---|---|
| 1st pass weight | Weight captured on the first pass (kg), with timestamp |
| 1st pass type | Gross or Tare — identifies what was weighed first |
| 2nd pass weight | Weight captured on the second pass (kg), with timestamp |
| 2nd pass type | The complementary weight type |
Billing¶
Shown when a weighing fee is configured for the organisation:
| Field | Description |
|---|---|
| Weighing fee | Per-transaction charge in the configured currency (KES or USD) |
Station & Officer¶
| Field | Description |
|---|---|
| Station | Weighbridge station name and code |
| Weighed by | Name of the operator who captured the transaction |
| Weighed at | Timestamp of the final weight capture |
| Capture source | TruConnect (live scale) or Manual |
Enforcement vs. Commercial Ticket Comparison¶
| Aspect | Enforcement Ticket | Commercial Ticket |
|---|---|---|
| Purpose | Regulatory compliance evidence | Billing and inventory record |
| Violation fields | Yes (act, section, excess weight) | No |
| Case reference | Yes (linked to case register) | No |
| Tare source | Always measured on-site | Measured, stored, or preset |
| Quality deductions | Not applicable | Optional per cargo type |
| Billable weight | Not applicable | Yes (adjusted net) |
| Legal watermark | Government agency seal | Company branding |
Printing¶
PDF (A4)¶
Click Print Ticket in the ticket detail drawer to generate a full-page PDF with:
- Company logo and branding
- Weight summary hero (tare / gross / net)
- All consignment and cargo details
- Operator and driver signature lines
An interim PDF is available after the first pass for use as a delivery receipt. The final PDF is generated after the second pass.
Thermal printer¶
TruLoad generates tickets formatted for standard 80mm thermal receipt printers. The ticket is auto-sent to the configured printer when the operator clicks Print Ticket on the weighing screen.
Searching and Filtering Tickets¶
The ticket list supports filtering by:
| Filter | Options |
|---|---|
| Date range | From / to date |
| Time range | From / to time (within the date range) |
| Status | All / Pending / First Weight Captured / Complete / Tolerance Exceeded |
| Station | All stations or a specific station |
| Vehicle registration | Partial match |
| Ticket number | Exact or partial match |
Use the Export button to download filtered results as CSV for reconciliation or reporting.
Field Population and N/A Values¶
Some fields on the weight ticket will show N/A or be blank if they were not captured during the transaction. The table below explains when each optional field is populated.
| Field | Populated when |
|---|---|
| Trailer registration | Operator enters it in the Ticket step |
| Transporter / Driver | Registered in Weighing Metadata and selected during Capture step |
| Cargo type | Selected during Capture step |
| Consignment number | Entered in Ticket step |
| Order reference | Entered in Ticket step |
| Seal numbers | Entered in Ticket step |
| Origin / Destination | Selected during Capture step |
| Expected net weight | Entered in Ticket step — required for discrepancy/tolerance check |
| Weight discrepancy | Only shown if Expected Net Weight was entered |
| Quality deduction | Only shown if a deduction was applied in Ticket step |
| Adjusted net weight | Only shown if Quality Deduction > 0 |
| Deck/axle weights | Only shown for Multideck scale transactions where per-deck weights were captured |
| Billing section | Only shown for third-party weighbridge organisations with a fee configured |
Reducing N/A fields
Pre-register vehicles, transporters, and drivers in Setup > Weighing Metadata so they auto-populate during the Capture step. Require operators to fill all Ticket step fields before printing.
Weighing Scale Types¶
The ticket adapts based on how the weight was captured:
| Scale Type | Ticket behaviour |
|---|---|
| Multideck | Shows per-deck weight breakdown (Deck 1–4) if captured by TruConnect middleware |
| Mobile | No per-deck section — mobile axle-by-axle scale data is not shown on the final ticket |
| Standard (static) | Shows combined weight only |
The scale type is set automatically based on which weighing page was used (/weighing for standard, /weighing/multideck for multideck, /weighing/mobile for mobile).
Ticket Lifecycle¶
stateDiagram-v2
[*] --> Pending: Transaction initiated
Pending --> FirstWeightCaptured: First pass captured
FirstWeightCaptured --> Complete: Second pass captured (net within tolerance)
FirstWeightCaptured --> ToleranceExceeded: Net discrepancy exceeds configured tolerance
ToleranceExceeded --> Complete: Supervisor approves tolerance exception
Complete --> [*]Tolerance check timing
Tolerance is evaluated after the second weight is captured and net weight is calculated. The Expected Net Weight must be entered in the Ticket step; if it is not provided before the second weight is captured, tolerance is not evaluated for that transaction.